KEY POINTS
- NamPower has apologized to Otjinene residents for a two-day power disruption in the area.
- The utility has deployed additional staff on the ground to accelerate supply restoration efforts.
- Area manager Collin Klein said NamPower is closely monitoring the situation and providing updates.
NamPower has apologized to residents of Otjinene after a two-day blackout left the Namibian town in the dark. The utility has rushed additional staff to the area to help restore supply.
The apology came in a statement released on Tuesday by area manager Collin Klein. He acknowledged the scale of the disruption directly.
“We would like to sincerely apologise for the disruption in supply that you have experienced over the past two days,” Klein said.
What NamPower is doing now
The utility has put restoration at the top of its priority list. Additional staff are being sent to the area to strengthen the response and accelerate repairs on the ground.
“To expedite the resolution, we are in the process of deploying additional staff to assist on the ground and strengthen our response efforts,” Klein said.
NamPower said it is actively working to resolve the issue. The company also committed to close monitoring and regular updates while the situation plays out.
The statement did not specify what caused the blackout or when full supply would be restored. That detail matters to residents who have now gone 48 hours without power, and the absence of a technical explanation in the statement is likely to keep questions open in the community.
Why the blackout matters
Otjinene sits in the Omaheke Region of eastern Namibia. The town is smaller than Namibia’s major urban centers, but a sustained loss of power affects households, small businesses and basic services the same way it would anywhere else. Refrigeration fails, small businesses close, and communications depending on charged devices start to go dark.
NamPower is Namibia’s state-owned power utility, responsible for generation, transmission and significant distribution across the country. Blackouts of this length in smaller towns are not routine, and the public apology from area management signals that the utility understands the reputational cost of prolonged outages in communities that are already underserved.
“We truly appreciate your patience and understanding during this time,” Klein said.
